By DAVID SEGAL
A customer’s complaint to a cellphone equipment seller is met with stern language — complete with a sprinkling of capital letters.
Published: January 5, 2014 at 5:00AM
via NYT Your Money http://nyti.ms/1csO2oy
via May 21st 2011 wrong http://may21st2011.wordpress.com/2014/01/04/1168/
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